WE ARE STUCK IN CATEGORY APPROVAL, CAN YOU HELP US RESOLVE THIS? ​

Yes. Amazon are very particular about how information is presented to their approval teams and very small details that can seem completely innocuous can be the difference between getting through to languishing in the middle of the process.

 

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WHY ARE OUR EAN NUMBERS NOT BEING ACCEPTED BY AMAZON? 

When adding a new product to Inventory, Amazon will cross reference your EAN number and Product Name entered in the account against that registered in GS1 or whatever barcode bank you have used. We can help you match these up and get the product listed.

 

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I DON'T HAVE MANY PRODUCT REVIEWS, CAN YOU HELP ME GET MORE GENUINE REVIEWS? 

Our most frequently asked question. There are legitimate ways to build authentic review numbers and automate review requests to customers, whilst remaining within the confines of Amazon Guidelines. We will show you how to do this.

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OUR SPONSORED AD ACOS% IS OUT OF CONTROL, IS THERE A WAY TO REDUCE IT WITHOUT COMPROMISING PERFORMANCE?

It is very easy to spend an awful lot of money in Amazon AMS for not a lot of return if you don’t know how to managing campaigns efficiently. We work with all kinds of marketing budgets, big and small, and our team will constantly retune your campaigns to ensure we achieve your ACOS % targets.

 

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FBA SELLER WHO HAS RECEIVED NEGATIVE FEEDBACK FOR A FULFILMENT ISSUE. CAN WE HAVE THE POOR RATING REMOVED?​

Yes, but you will need to request the removal shortly after the poor feedback was received. Historical feedback normally cannot be removed. Our agency constantly monitors seller feedback in your account to ensure such instances are dealt with quickly and positive metrics are maintained.

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